Overview
Orvanto respects your privacy and aims to collect and use personal information only as reasonably necessary to operate our website, marketplace, customer accounts, custom website services, purchases, licenses, downloads, support, and related services.
This Privacy Policy applies when you visit Orvanto, create or use an account, request a quote, purchase a product or service, download a purchased product, contact us, or otherwise interact with our Services.
The specific information collected depends on how you use Orvanto.
Information We Collect
We may collect information that you provide directly to Orvanto as well as limited information generated automatically when you interact with our Services.
Depending on how you use Orvanto, this information may include:
- Your first and last name.
- Your email address.
- Your phone number when provided.
- Your business or brand name when provided.
- Account information.
- Quote and project information.
- Order and transaction information.
- License and download records.
- Communications you send to Orvanto.
- Technical and security information associated with your use of the Services.
We do not ask you to provide information that is unrelated to providing, maintaining, securing, or improving the Services.
Account Information
If you create an Orvanto account, we may collect your first name, last name, email address, password credentials, account status, verification status, and account creation and update information.
Orvanto does not store your account password in plain text. Passwords are processed using secure password hashing before being stored.
We may also maintain information necessary for email verification, password resets, authentication, and active login sessions.
Security tokens used for account verification, password recovery, or persistent sessions may be stored in hashed or otherwise protected form where appropriate.
Quote and Project Information
When you request a custom website quote, we may collect information necessary to understand and respond to your request.
This may include:
- Your name.
- Email address.
- Phone number when provided.
- Business or brand name.
- The type of website or project requested.
- Approximate page count.
- Domain information.
- Requested features.
- Budget range.
- Preferred completion date.
- Your project description.
- Information contained in communications about the project.
If you are logged into an Orvanto account when submitting a quote request, the quote may be associated with your account.
We use this information to evaluate the project, communicate with you, prepare a quote, manage accepted projects, maintain business records, and provide the requested services.
Orders, Licenses and Downloads
When you purchase a template or another product or service, Orvanto may maintain information about the transaction.
This may include:
- Your order number.
- Your name and email address.
- The products or services purchased.
- Prices, totals, and currency.
- Order and payment status.
- Transaction references provided by a payment processor.
- Purchase dates and related timestamps.
- License identifiers and license status.
- Records showing when licensed files were downloaded.
We use these records to provide purchased products, maintain order history, issue and verify licenses, process eligible refunds, prevent unauthorized distribution, provide customer support, and maintain appropriate financial and business records.
Payment Information
Payments may be handled through third-party payment processors or financial service providers.
Depending on the payment method and provider, Orvanto may receive limited information about a payment, such as:
- The payment amount.
- Currency.
- Payment status.
- A transaction or payment identifier.
- The type of payment method used.
- Limited payment-method details provided by the processor.
- Information concerning failed, refunded, reversed, or disputed transactions.
Orvanto does not intend to store raw full payment-card numbers or card security codes such as CVV values on Orvanto's own systems.
Sensitive payment credentials should instead be submitted through the payment processor or payment technology used to securely process the transaction.
Payment providers process information according to their own privacy policies, security practices, and legal obligations.
Technical and Security Information
When you use Orvanto, certain technical information may be processed automatically as part of operating and securing the Services.
Depending on the systems being used, this may include:
- IP address.
- Browser and device information.
- User agent information.
- Session information.
- Login and authentication activity.
- Download activity.
- Request timestamps.
- Error and security logs.
This information may be used to maintain sessions, troubleshoot problems, secure accounts, detect abuse or fraud, investigate suspicious activity, maintain download records, and protect Orvanto and its users.
Cookies and Similar Technologies
Orvanto may use cookies and similar browser technologies where necessary to operate website functionality.
For example, cookies may be used to maintain login sessions, remember security state, preserve preferences, support checkout functionality, or protect forms and accounts.
Some third-party services integrated with Orvanto may also use cookies or similar technologies according to their own policies.
You can generally control cookies through your browser settings. Blocking cookies that are necessary for authentication or other essential functionality may prevent parts of Orvanto from working correctly.
How We Use Information
Orvanto may use information collected through the Services to:
- Create and maintain customer accounts.
- Authenticate users and maintain secure sessions.
- Verify email addresses.
- Process password-reset requests.
- Respond to quote requests and customer inquiries.
- Provide custom website services.
- Process and maintain orders.
- Confirm payment status.
- Provide purchased digital products.
- Issue and manage licenses.
- Maintain download records.
- Process eligible refunds.
- Provide customer support.
- Detect and prevent fraud, abuse, and unauthorized access.
- Protect the security and integrity of the Services.
- Troubleshoot technical problems.
- Maintain financial, legal, and business records.
- Comply with applicable legal obligations.
- Enforce Orvanto's Terms of Service and other policies.
How Information May Be Shared
Orvanto does not sell your personal information for money.
Information may be shared with service providers when reasonably necessary for them to perform services on Orvanto's behalf.
These providers may include:
- Payment processors.
- Website and server hosting providers.
- Email delivery providers.
- Security and fraud-prevention providers.
- Infrastructure and database providers.
- Other technical providers necessary to operate the Services.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to valid legal process, investigate fraud or security incidents, enforce agreements, protect legal rights, or protect users and the Services.
If Orvanto is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, relevant information may be transferred as part of that transaction subject to applicable law.
Data Security
Orvanto uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, destruction, and misuse.
Security measures may include password hashing, protected authentication tokens, access controls, encrypted network connections where appropriate, secure database practices, and reliance on specialized payment processors for sensitive payment credentials.
No website, database, network, or electronic storage system can be guaranteed to be completely secure. Accordingly, Orvanto cannot guarantee absolute security.
Users are responsible for protecting their account credentials and should contact Orvanto if they believe their account has been accessed without authorization.
Data Retention
Orvanto retains information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining accounts and purchase records, enforcing licenses, handling disputes, preventing fraud, meeting accounting requirements, and complying with legal obligations.
Different categories of information may be retained for different periods.
For example, temporary verification and password-reset information may be deleted after it expires or is used, while transaction, order, refund, license, and financial records may need to be retained for a longer period.
Closing or deleting an account does not necessarily require immediate deletion of every record associated with that account when Orvanto has a legitimate or legally required reason to retain particular information.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have rights concerning personal information maintained about you.
These rights may include the ability to request access to certain personal information, request correction of inaccurate information, request deletion of eligible information, or exercise other privacy rights provided by applicable law.
Some information may need to be retained even after a deletion request when retention is reasonably necessary or legally required, including certain transaction, fraud-prevention, dispute, licensing, accounting, and legal records.
Privacy requests may be submitted using the contact information at the bottom of this page. Orvanto may need to verify your identity before completing certain requests.
Children's Privacy
Orvanto's marketplace and custom website services are intended for customers who can lawfully enter into the applicable transaction or who are acting with the involvement and authorization of a parent, legal guardian, or other legally authorized person where required.
Orvanto does not knowingly seek to collect personal information from children in circumstances where parental consent or another legal authorization is required and has not been provided.
If you believe personal information from a child has been provided to Orvanto in violation of applicable law, contact us so the matter can be reviewed.
Third-Party Services and Links
Orvanto may contain links to or integrations with third-party websites and services.
Third parties operate under their own privacy policies and practices. This Privacy Policy does not govern information that a third party independently collects or processes outside Orvanto's control.
We encourage you to review the privacy information provided by third-party services before providing them with personal information.
Changes to This Privacy Policy
Orvanto may update this Privacy Policy as the Services, technology, business practices, or legal requirements change.
When this policy is updated, the "Last updated" date displayed on this page will be revised.
Where required by applicable law, Orvanto may provide additional notice or obtain consent before material changes become effective.
Contact
Questions, concerns, or privacy requests may be directed to:
Orvanto
Email:
contact@orvantomarket.com
Phone:
314-258-9009
Your use of Orvanto is also governed by our Terms of Service .